Hello and welcome to the cat club! 🐾
“I couldn’t believe how quickly they took to it—within minutes of setting it up, both of my cats were on it, eyeing up the top level like it was the throne of a jungle kingdom. Now every morning, they take turns claiming the high spot. Best cat purchase I’ve made!”
— Karen, Bristol
📦 Delivery Info
You should’ve received an email with your courier details and tracking link—check there for your delivery date.
Because our towers are big and heavy, we send them on an economy service, which usually gets them to you in 2–4 working days.
Sometimes, delays happen—if your order is taking longer than expected, just drop us a message and we’ll get things moving again.
We’ve also asked our couriers (XDP Express) to follow any delivery instructions you leave, like “Leave with a neighbour.” After all, no one wants to chase down a 25kg tower at the depot! 😅
“We were out when the courier arrived, and I’d left a note asking to leave it with my neighbour. To my relief, the delivery driver followed it perfectly—no depot detour! The next morning, our cat Oscar was already surveying his kingdom from the top level.”
— Amy, Brighton
📦 About Our Packaging
Our towers are sent out fully built, so we use plenty of packaging to keep them safe.
Wherever we can, we reuse materials—it’s good for the planet 🌍 and helps keep costs down for everyone.
If you can, pass it on! Reuse that bubble wrap and cardboard for Christmas gifts or storage—it’s the packaging that keeps on giving. 🎁♻️
“It was great to see reused packaging—not everything needs to be brand new. We kept the clean cardboard to wrap presents and used the bubble wrap for a fragile item we were posting. Win-win!”
— Dan & Lou, Glasgow
Most of our towers are delivered fully assembled—simply unpack and position them in your desired location.
All screws are secured tightly, and a small amount of wood glue is added for extra durability.
However, with transport and ongoing use, some fittings may loosen slightly. Please inspect periodically and tighten where necessary.
— Becky, Southampton
🌦️ Why Cracks Happen
Wood is a natural material, and it breathes with the seasons. When it’s damp, it soaks up moisture. When it’s dry, it lets it out again.
This cycle can cause small cracks or splits to appear in your frame over time—it’s totally normal and won’t affect the strength or safety of your tower.
Sometimes this can also cause the base to slightly bow. If that happens, just pop a coin under the corner to level it out. You can remove it once things even out again.
Curious to learn more? Here’s a great explanation:
— Graham, Devon
🪵 Looking After Your Tower
Your new cat climbing tower comes fully treated and ready for the outdoors—it’ll last for years, even as-is!
But if you’d like to give it some extra love (and help it look great even longer), we recommend a coat of Cuprinol 5L Fence Treatment once a year.
It keeps the wood nourished, weather-resistant, and looking sharp.
“We’ve had our tower for over a 7 years now. After a hot summer, a wet autumn, and a snowy winter, it still looks amazing. We followed your tip and gave it a yearly treatment. Totally worth it!”
— Jules & Martin, Cardiff
Dark Oak Harvest Gold Forest Green
This structure is designed for cats only. For safety and longevity, please do not let children climb on it — it’s just not built for that.
We are on Facebook, and all the other socials give us a like and keep up to date on the latest offers.
https://www.facebook.com/catclimbingtowers/
https://bsky.app/profile/catclimbingtowers.bsky.social
https://www.instagram.com/cat_climbing_towers/
🐾 We’d Love to Hear from You!
We hope your cats are loving their new climbing tower as much as we loved making it for them! Your feedback — the good, the bad, and the furry — helps us grow and keep improving.
📸 Got a great photo or a fun moment to share? We'd be thrilled to feature your kitty on our website or social media.
Send anything our way at:
– David & Vicky
